Activate Your License Key: Purchase, Email, and Unlocking the Download
After you buy Epstein Island Game the license key arrives by email right away, and it also sits in your account next to the invoice and the order. If you were signed in when you bought it, the download unlocks on its own through your account. As a guest you instead enter that same key on the download page, and only then does the right file for your system open up.
Here is the path from the buy button to the key, what happens with two keys on the same address, how guest checkout works with no account, and how long you can withdraw from the purchase.
Buying a key: three packages, one checkout
The buy page lists three packages. Offline at 9.99 euros with story mode, the free-roam world, and the download for Windows, macOS, and Linux. Online and Offline at 15.99 euros adds online co-op for up to ten people. Already own Offline? Add Online alone costs 10.00 euros, 19.99 euros together. Each price is one-time, VAT included, no subscription.
A click on a package opens a window, and payment sits right there, embedded through Stripe. The page shows card, Apple Pay, and Google Pay wherever your payment account allows them, plus other methods depending on setup. You type card details at Stripe itself, never in a studio form.
At the top of the window sit the name and scope of the package. At the bottom sit the withdrawal notice, terms, privacy, and imprint. There is no box to tick before paying: Apple Pay, Google Pay, and card are ready right away.
Already own Offline, and checkout only shows you Add Online at 10.00 euros, not the bigger bundle anymore. Own both halves already, and the page tells you another purchase does nothing.
The key arrives by email and lives in the account
Once payment goes through, the site generates the key. The email subject names the game, and inside it the key sits large, plus the package and a path to the account. The invoice comes from Stripe.
The thanks page shows that same key as soon as Stripe has reported the purchase. The page checks on its own a few more times. You can close the window, nothing is lost, the key stays attached to the address.
In your account the key, orders, and invoices sit together. With no purchase, the page says no key exists yet. After a purchase you see the package, the valid status, and the key ready to copy.
Buy Offline first and add Online later, and the second key attaches to the same account, and from then on the two count together. If the email never shows up, check spam and the thanks page before paying again.
TipDo not pass the key on. It belongs to your address. Several people may not use it at the same time.
Guest checkout: one email address, and the key opens the download directly
An account is not required to buy. As a guest you enter an email address in the purchase window, and that is where the key and invoice go. In that same window you can choose to register or sign in instead.
With no account, the key doubles as your way into the download. On the download page you type it into a field, and after that the file for your operating system becomes available.
Sign in later with that same email address, and the earlier purchase attaches to the new account. From then on signing in is enough, you will not need to type the key again for every download.
Where the key actually works: the download, not the running game
The key is not built for a button inside the running game. It decides whether a file opens on the download page. Signed in with the account that made the purchase, that decision is already made, the cards for your system sit unlocked.
As a guest the key stands in for the account: you enter it on the download page, and after that the file for Windows, macOS, or Linux becomes available, whichever you bought.
What the key unlocks depends on the package. Offline gets you story mode, the free-roam world, and the download. Online and Offline adds online co-op on top. Buy Online separately later, and the new key adds to the first one, together the same thing the bundle gives you, just paid in two steps.
In the browser none of this applies to you. There the check is not the key but your signed-in account, whether the free trial time is used up yet and whether a purchase sits on file after that. How that trial time is counted is covered in Packages and Prices.
Fourteen days to withdraw, even after the download
As a consumer you have fourteen days from the contract date, with no reason required, to undo the purchase. That holds even when the purchase email with the key has long arrived and the game is already on your computer.
Checkout does not ask you to give that right up. There is no box for an immediate start in front of the pay button, so your right of withdrawal does not end with delivery either. The purchase email is your receipt, it names the package and the key; the fourteen days count from the purchase.
To withdraw, use the button labeled “Vertrag widerrufen” on the withdrawal page, with or without an account, or send an email. We refund the full price to the same payment method and block the key, after which it no longer unlocks the game or the download. Rights over defects stay untouched.
What else the key means
The key is bound to your address. You may use the game privately on your own devices and keep backup copies. Selling it, lending it, or handing it to several people at once is not allowed.
With no valid key or matching account, the download cards on the download page stay locked. An account works just as well once its email matches the purchase, and then you never have to type the code twice.
None of that changes in the browser, where only your signed-in account and however much free trial time you have left matter. How far you get there without buying is covered in play free in the browser.
Frequently asked questions
How do I activate the license key?
Not separately in the browser, your signed-in account unlocks the purchase there on its own. For the desktop download, guests enter the key on the download page, and an account only needs to sign in.
Where do I find my key if the email is missing?
On the thanks page right after payment, and for good in your account once you sign in with the same address. Check the spam folder too.
Can I buy as a guest and still download?
Yes. The key and invoice go to your email address, and that same key opens the right file for your system on the download page.
Do I lose the right of withdrawal when I get the key?
No. You can withdraw within fourteen days of purchase, even after the download. We refund the full price and block the key.
What happens if I buy Offline first and Online later?
The second key attaches to the same account and adds to the first. Together that costs 19.99 euros, and no new download is required.